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- Technical support is always available from Rakon's qualified sales engineers.
- Since sales engineers are a commodity in this call center, it is always preferable to queue most of the calls to the general sales skill set unless the caller specifically requires the sales engineer.
- These exhibitors have one of their top sales engineers who has great communication skills explain the concept, application and benefits of the new technology in question.
- Choose the configuration that meets your performance, storage, availability, and serviceability needs by consulting with your sales engineer.
- A general sales agent is only capable of executing sales requests and must transfer the call to a sales engineer if the caller is seeking presales information.